Frequently Asked Questions
What age are your toys suitable for?

Our toy cars and puzzles are designed to bring fun and creativity to children of different ages. Please follow the recommended guidelines below.

Under 3 Years Old
Some toy cars and puzzle pieces may contain small parts. To prevent choking hazards, these toys are not recommended for children under 3 years old.

3–5 Years Old
Children aged 3–5 years old can enjoy our toys, but adult supervision is recommended, especially when playing with puzzles that include smaller pieces.

6+ Years Old
Children aged 6 years and older can safely enjoy most of our toy cars and puzzles. These toys help develop creativity, problem-solving skills, and hand-eye coordination.

My toy got dirty. How can I clean it?

Don’t worry! Most toy cars and puzzles can be easily cleaned.

For plastic toy cars

  1. Use a soft cloth with warm water and mild soap.

  2. Gently wipe the surface of the toy.

  3. Dry with a clean towel before storing.

For puzzles

  1. Wipe gently with a dry or slightly damp cloth.

  2. Avoid soaking puzzle pieces in water.

  3. Let them air dry before placing them back in the box.

Always test cleaning methods on a small area first, especially for delicate materials.

How early can I buy toys as a gift?

Our toy cars and puzzles are durable products that can be purchased in advance for birthdays, holidays, or special occasions.

To keep them in the best condition, we recommend:

1.Storing them in a dry and cool place

2.Keeping them in their original packaging until gifting

3.Avoiding direct sunlight or humidity

This helps ensure the toys stay in perfect condition when they are opened.

Returns and Exchanges

What is your Return Policy?

Dear Customer,

Thank you for choosing our toys. We carefully select and package each product to ensure it arrives in excellent condition.

If you receive a damaged or defective item, please contact us within 7 days of delivery and our team will be happy to assist you with a replacement or solution.

Please note:

1.Items must be unused and in original packaging for return eligibility.

2.Certain items may not be eligible for return due to safety or packaging reasons.

Your satisfaction is very important to us. If you have any questions or concerns about your order, please feel free to contact our support team and we will do our best to help.

Thank you for your support!